This Disclaimer applies to all services, platforms, applications, websites, dashboards, messaging systems,

video systems, and related technologies operated by PalmState Software LLC d/b/a PalmState Health and

DentalScan ("Company," "PalmState Health," "DentalScan," "we," "our," or "us").

By accessing or using our services, you acknowledge and agree to this Disclaimer.

PalmState Health and DentalScan are not emergency services.

The platform is NOT intended for:

medical emergencies

psychiatric emergencies

suicidal thoughts

crisis intervention

emergency dental situations

immediate risk of harm

urgent life-threatening situations

If you are experiencing:

thoughts of self-harm

suicidal ideation

severe emotional distress

medical emergencies

immediate danger

call 911 immediately or contact 988 for crisis support.

Do not rely on messaging, video sessions, email, or platform communications during emergencies.

Response times may vary and are not guaranteed.

PalmState Health and DentalScan are technology platforms designed to facilitate communication and

connection between users and independent licensed providers.

PalmState Software LLC:

is not a hospital

is not a medical group

is not a mental health clinic

is not a dental practice

is not a healthcare provider

does not directly provide medical treatment

does not directly provide therapy services

does not directly provide diagnoses or prescriptions

All healthcare-related services are provided solely by independent licensed providers.

Providers using the platform are independent professionals.

PalmState Health and DentalScan do not:

supervise clinical decisions

control provider judgment

guarantee provider qualifications beyond submitted verification materials

guarantee treatment outcomes

guarantee provider availability

guarantee provider response times

Any provider-patient relationship exists solely between the user and the independent provider.

PalmState Health and DentalScan do not guarantee:

wellness outcomes

therapy outcomes

emotional improvement

mental health improvement

dental outcomes

treatment effectiveness

provider compatibility

scheduling availability

uninterrupted service access

Every individual's situation, medical history, emotional condition, and response to care are different.

Results may vary significantly.

Content available through the platform, including:

articles

videos

blog posts

automated responses

educational resources

wellness recommendations

onboarding flows

AI-generated content

is provided for informational and educational purposes only.

Such content should not be considered:

medical advice

mental health advice

therapy advice

diagnosis

treatment recommendations

emergency guidance

Users should consult qualified licensed professionals regarding healthcare decisions.

Certain features of PalmState Health and DentalScan may utilize artificial intelligence, machine learning,

automation systems, or AI-assisted workflows.

AI-generated outputs may:

contain inaccuracies

be incomplete

misinterpret information

generate incorrect recommendations

fail to recognize emergencies

AI systems are not substitutes for:

licensed healthcare professionals

therapists

emergency responders

clinical judgment

Users should not rely solely on AI-generated information for healthcare or emergency decisions.

Users acknowledge that remote communication and telehealth services involve inherent limitations and

risks.

These may include:

internet failures

software interruptions

poor audio or video quality

cybersecurity risks

communication misunderstandings

inability to perform physical examinations

delayed communications

technical malfunctions

PalmState Health and DentalScan are not responsible for damages arising from technological interruptions

or communication failures.

Provider availability may vary.

PalmState Health and DentalScan do not guarantee:

immediate responses

same-day appointments

provider continuity

uninterrupted messaging access

scheduling availability

Providers may independently:

reschedule sessions

decline appointments

discontinue services

modify availability

Wellness support, coaching, therapy, and emotional support services are highly individualized.

PalmState Health and DentalScan make no representations or warranties regarding:

emotional wellbeing outcomes

relationship outcomes

stress reduction outcomes

anxiety reduction outcomes

mental health improvements

therapy effectiveness

Users remain responsible for their own healthcare and mental health decisions.

DentalScan is a technology platform designed to facilitate guided image capture and communication with

licensed dental professionals.

DentalScan does not directly provide:

dental treatment

diagnoses

prescriptions

emergency dental services

Dental image reviews and consultations are performed by independent licensed providers.

Remote assessments may have limitations and may not identify all dental conditions.

Users should seek in-person dental evaluation where appropriate.

PalmState Health and DentalScan may integrate with third-party systems and vendors, including:

payment processors

video providers

cloud infrastructure providers

analytics systems

messaging systems

AI providers

We are not responsible for:

third-party outages

third-party security failures

third-party content

third-party policies

third-party service interruptions

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALMSTATE SOFTWARE LLC DISCLAIMS ALL WARRANTIES,

INCLUDING:

MERCHANTABILITY

FITNESS FOR A PARTICULAR PURPOSE

NON-INFRINGEMENT

SECURITY

ACCURACY

RELIABILITY

AVAILABILITY

WE DO NOT GUARANTEE THAT:

THE SERVICES WILL BE ERROR-FREE

THE SERVICES WILL ALWAYS BE AVAILABLE

COMMUNICATIONS WILL ALWAYS BE SECURE

THE PLATFORM WILL MEET ALL USER EXPECTATIONS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALMSTATE SOFTWARE LLC, PALMSTATE HEALTH,

DENTALSCAN, AND THEIR AFFILIATES SHALL NOT BE LIABLE FOR:

MEDICAL OUTCOMES

THERAPY OUTCOMES

DENTAL OUTCOMES

EMOTIONAL DISTRESS

LOST PROFITS

LOST DATA

INDIRECT DAMAGES

INCIDENTAL DAMAGES

CONSEQUENTIAL DAMAGES

PROVIDER ACTIONS

TECHNOLOGY FAILURES

COMMUNICATION FAILURES

DELAYS IN RESPONSE

USE OF THE SERVICES IS AT YOUR OWN RISK.

Users are responsible for:

seeking emergency care when necessary

verifying provider suitability

making healthcare decisions

maintaining secure devices and passwords

understanding the limitations of remote care

Users should not delay seeking emergency or in-person care due to platform usage.

PalmState Software LLC may modify this Disclaimer at any time.

Updated versions will be posted with revised effective dates.

Continued use of services constitutes acceptance of updated terms.

PalmState Software LLC d/b/a PalmState Health and DentalScan

Legal & Compliance:

legal@palmstatehealth.com

General Support:

support@palmstatehealth.com

Website:

https://palmstatehealth.com